Residential Fall-Safety Specialists

Window & Balcony Fall-Safety Survey & Remediation

Identify fall risks. Complete the remedial works. Provide a clear digital record.

Wrightwood Consulting provides a coordinated window and balcony fall-safety service for housing providers, landlords and residential property managers.

We survey residential properties, identify potential fall risks, specify appropriate remedial measures and coordinate the works through to installation and final photographic sign-off.

Survey Specify Supply Install Sign-off

Survey scope

Window & Balcony Fall-Safety Audits

Our surveys assess windows, balconies and guarding for potential fall hazards and defects.

Typical survey items

Excessive window opening
Missing window restrictors
Damaged window restrictors
Unsuitable restrictor arrangements
Low window sill heights
Defective or unsuitable window hinges
Low balcony guarding
Excessive openings within guarding
Climbable guarding arrangements
Missing infill panels
Damaged balustrade components
Deteriorated guarding or fixings
Other property-specific fall hazards

What we record for each window or balcony

Location
Reference
Photographs
Measurements
Existing safety measures
Condition
Identified defects
Recommended action

Digital risk reporting

Clear, Portfolio-Level Risk Reporting

Survey results can be compiled into a digital property and portfolio record. Each inspected item is assigned a risk classification, giving clients a consistent way to review findings across a block, an estate or an entire portfolio.

Red — priority remedial action identified
Amber — remedial action recommended
Green — no immediate action identified

Sample record shown for illustration only.

Property
Component
Risk
Recommendation
Status
Sample Block A, Flat 3
Living room window restrictor
Red
Retrofit restrictor
Scheduled
Sample Block A, Flat 3
Balcony guarding
Amber
Close infill gap
Awaiting works
Sample Block A, Flat 7
Bedroom window hinge
Green
No action required
Closed
Sample Block B, Flat 12
Balcony balustrade
Red
Replace defective component
Remediation complete

Each record can include

Property address / reference
Block
Flat
Room / location
Window or balcony reference
Photographs
Opening dimensions
Sill heights
Guarding heights
Existing restrictor / guarding arrangement
Defects identified
Risk classification
Recommended remedial action
Remediation status & completion photographs

This gives clients a clear way to

Identify higher-priority risks
Quantify remedial works
Allocate budgets
Procure works
Track completion
Maintain an auditable close-out record

Remediation

Window Safety Remediation

Where issues are identified, Wrightwood coordinates appropriate remedial measures. Typical works may include:

Retrofit window restrictors
Replacement window restrictors
Restricted-opening hinges
Replacement hinges
Window safety hardware
Adjustments to existing restrictors
Replacement of defective components
Other straightforward window safety measures

Repeatable, standardised solutions

Where possible, we specify repeatable and standardised window safety solutions — particularly valuable for larger housing portfolios, where consistency of product and installation simplifies procurement, maintenance and future stock records.

Remediation

Balcony & Guarding Remediation

Typical balcony and guarding remediation works may include:

Balustrade extensions
Additional vertical guarding
Infill panels
Closing excessive gaps
Replacement balustrade components
Local guarding repairs
Replacement of defective components

Straightforward repairs vs. structural work

Where significant structural alteration or full balustrade replacement is required, the works may require specialist design, structural assessment and project-specific technical review before installation. We identify where this applies and coordinate the appropriate specialists rather than proceeding without the necessary design input.

Our methodology

One Process From Survey to Completion

A single coordinated process, repeatable across individual blocks or portfolio-wide programmes.

01

Survey

Inspect windows, balconies and guarding and digitally record relevant conditions, measurements and defects.

02

Assess

Categorise identified risks and establish appropriate priorities.

03

Specify

Select an appropriate remedial measure for each defect or component type.

04

Supply

Procure appropriate restrictors, hinges, guarding components and associated products.

05

Install

Coordinate and complete the agreed remedial works.

06

Sign-off

Photographically record completed works and update the property or portfolio record.

Portfolio delivery

Designed for Residential Portfolios

This service can be delivered to individual blocks, housing estates, or multi-building portfolios covering hundreds or potentially thousands of dwellings — as a scalable programme rather than a one-off inspection.

Repeatable survey methodology

A consistent inspection approach applied across every block in a programme.

Standardised remediation

Repeatable products and solutions specified for like-for-like defects.

Consistent reporting

The same record structure and risk classification across every property.

Programme-wide scheduling

Coordinated survey and remediation scheduling across a portfolio.

Schedules of rates

Agreed pricing structures where appropriate for repeat works.

Photographic QA

Photographic quality assurance recorded at completion of every item.

Digital close-out records

An auditable record retained for each property and the wider portfolio.

Single point of coordination

One team managing survey, supply and installation from start to finish.

Delivered for

Housing Associations Local Authorities Managing Agents Build-to-Rent Student Accommodation Residential Landlords

Regulatory context

Supporting Residential Fall-Safety Management

Our surveys and remedial programmes can support landlords in identifying and managing fall risks associated with windows, balconies and guarding in the context of the Housing Health and Safety Rating System (HHSRS), the Decent Homes Standard and relevant Building Regulations and guidance.

A survey and remediation programme is one part of a landlord's wider approach to managing fall risk. Installing a window restrictor or completing a specific remedial item does not, by itself, guarantee compliance with any particular standard — outcomes depend on the individual property, the assessment undertaken and the wider context of the building.

Wrightwood Consulting coordinates the survey, specification, supply, installation and sign-off of remedial works. We do not provide legal or regulatory certification of compliance.

Identify Assess Remediate Record

Request a Window & Balcony Fall-Safety Audit

If you manage residential properties and want to understand the condition of your windows, balconies and guarding, Wrightwood Consulting can undertake an initial fall-safety audit and provide a clear schedule of identified risks and recommended remedial works.

Arrange an Initial Survey

Email

info@wrightwoodconsulting.co.uk

Website

wrightwoodconsulting.co.uk